Blog | June 1, 2017

Integra Attending GeriMed Conference – Booth #36

Gerimed booth #Q36 April 19-21, 2017

On April 19-21 Integra will be exhibiting at the 2017 Annual GeriMed Conference in Ft. Lauderdale, FL. We always enjoy attending this event as it’s an excellent opportunity to talk face-to-face with current customers and showcase our products. If you’re planning to attend, please stop by booth #36 and say hi to Todd Murray. He’d be happy to answer your questions and show you how our products can meet your pharmacy’s specific needs.

For more information about this year’s GeriMed event, click here.

Integra will also be taking part in the Smith Drug Company Annual Sales & Performance Meeting next week. Integra is excited to participate in this event for the second year as it offers excellent opportunities to see what our sister companies are currently offering institutional pharmacies.

For more information on this event, email

Blog | June 1, 2017

Mindful Design, Thoughtful Service

Integra Logo with tagline Mindful Design, Thoughtful Service on the right


Our customers mean the world to us. Your dedication, loyalty, and input have made us what we are as a company. While we’ve always striven to create excellent products that put you – our customers – first, we have formalized these concepts in an official company mission statement.

“Mindful Design, Thoughtful Service: Our mission is to build lasting relationships based on superior pharmacy solutions that customers recommend.”

Mindful design guides us through the daily process of researching, building, and testing products to ensure we are attentive to what you need in your pharmacy’s software. Thoughtful service is the heart of Integra: from product research, development, and testing, to installation, training, and support, we are here to serve you.

Blog | June 1, 2017

Have Your Voice Heard

Two models wearing different Tshirts from the Integra Society.

Have you signed up for the Integra Society yet? Now’s your chance! Don’t miss out on getting your free limited edition pharmacy t-shirt.

The Integra Society is an online and email-based community Integra created to enhance communication with the most important part of our business – you. As the premier forum for you to make your voice heard in the world of pharmacy, we encourage you to create, discuss, promote, share, and design the future of pharmacy. Be a part of:

1) Focus Groups – Meet with the best and brightest in the world of pharmacy; people like you. Sign up for the opportunity to share your input into what pharmacy should do and how software can help.

2) All the Latest Pharmacy News – This will be your one place to learn about all things pharmacy. News, product information, industry updates, upcoming changes…you’ll find them all here.

2) “Ask Us Anything” Sessions – Talk to the leading designers and creators in the world of pharmacy. Ask them the questions you need answered, make suggestions, generate ideas, participate in discussions, and interact with Integra staff in a way that leads to the improvements you want to see.

Sign up now and we’ll send you your SWAG Kit with a limited edition t-shirt, pin, and pen. And your pharmacy will be entered into a quarterly drawing for a pizza party. Click here to get involved.

Blog | June 1, 2017

Integra Renews Microsoft Gold Competency

We recently renewed our Microsoft Gold Application Development competency, which demonstrates a “best-in-class” ability and commitment to meet Microsoft Corp. customers’ evolving needs in today’s dynamic business environment. This competency distinguishes us as being in the top 1 percent of Microsoft’s partner ecosystem.

“Renewing our Microsoft competencies showcases our expertise and commitment to today’s technology market, while highlighting our deep knowledge of Microsoft and its products,” said Kevin Welch, President of Integra. “Our goal is to advance our customers’ goals and ultimate success by serving as technology advisors for their business requirements.”

To earn a Microsoft gold competency, partners must successfully complete exams (resulting in Microsoft Certified Professionals) to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. They also must submit customer references that demonstrate successful projects (along with implementing a yearly customer satisfaction study), meet a revenue commitment (for most gold competencies), and pass technology and/or sales assessments.

View the full press release

Blog | March 29, 2017

Be The Voice of Pharmacy (And Win Free Stuff)

Be the Voice of Pharmacy (And Win Stuff)

We can’t all be experts in everything, but together we can be experts in one thing – the long-term care pharmacy market. So we’ve created a new online and email-based community to enhance communication with the most important part of our business – you.

In the initial stage, the Society will be a portal for our newsletters, blogs, product updates, and support notices. In the coming months, it will offer:

  • forums for discussion between customers
  • a method for you to submit your product ideas and requests
  • sign up for focus groups
  • participation in “Ask Me Anything” sessions with product managers and support staff
  • a single hub for all things long-term care

Sign up now to join the movement and we’ll send you a SWAG kit which includes a t-shirt, lapel pin, and the chance to win a pizza party for your pharmacy. Learn more at

The Integra Society is for everyone: pharmacists, owners, data entry techs, IT professionals, delivery drivers, billing staff, etc. Let’s work together to make the pharmacy market better!

Blog | February 27, 2017

Recap of the Integra Conference

Group of Integra Conference attendees on left and right of Integra and QS/1 float built by participants.

On February 12-14, 200 customers from over 100 pharmacies joined Integra staff and representatives from 24 long-term care businesses in New Orleans, LA for the 10th Annual Integra Conference.

Getting into the Valentine’s Day spirit at the welcome reception on Tuesday night. 

“The Integra Conference is a must attend event for us as product users,” said Angela Lindberg, Business Psychology Professional at Midwest Medical. “This year, we decided to send some key players from all areas of our operation, from IT to Project Management. Each attendee was able to identify key take-aways that save us valuable time so we are better able to care for our patients.”

Some of our lovely attendees at the welcome reception.

Keynote Speaker Sean Glaze got the event off to an energetic start with interactive, teambuilding exercises. Industry expert Lou Ann Brubaker’s presentation on how pharmacies can obtain and retain SNF accounts, and follow-up breakout session, were especially popular. On Thursday, Integra President Kevin Welch announced a soon-to-be-released DocuTrack Module, Direct Print – which prints documents directly into DocuTrack, and The Integra Society – a new online community for pharmacy professionals. Stay tuned for more info about both these projects!

Everyone got into the party spirit with float painting at Mardi Gras World. Nice aprons!

“Every year this event validates how important personal interaction is with our clients,” said Kirsten Henry, Director of Marketing at Integra. “Our goal is to provide an environment where Integra staff is fully present and available to our customers for any questions, big or small, in a fun, interactive atmosphere. It’s energizing to see the lively discussion and idea sharing between clients, staff, and vendors that ultimately results in more efficiency for our customers’ pharmacies.”

Team 9 broke out their artistic skills with impressive renderings of the Integra and QS/1 logos.

Mark your calendars now for the 11th Annual Integra Conference will be at the Marriott in Denver, CO on June 12-14, 2018.

Blog | February 15, 2017

Update from the Integra Conference!

Hello from New Orleans! What a great Conference so far. With the first day of classes nearly over, we’re looking forward to an exciting evening at Mardi Gras World. Everyone had a fantastic time yesterday evening at the Welcome Reception; the room buzzed with excitement and energy, especially around the Valentine’s-themed table where attendees wrote cards to their loved ones and took snapshots with silly props. We’re looking forward to another great day on Thursday!

Blog | February 9, 2017

Integra Customer Remedi Expands into Colorado

One of Integra’s long-time DocuTrack customers continues its growth into Colorado. With Integra since 2004, Remedi uses DocuTrack, Logix, and Integra Cloud Fax within its pharmacies.

Baltimore, MD, February 6, 2017 — Remedi SeniorCare expands its footprint to Colorado with the acquisition of Frontier Pharmacy.  Jeff Stamps, President and CEO states, “We continue to demonstrate our commitment to the long-term care industry by offering residents in skilled nursing and assisted living facilities the safest medication delivery system available on the market, PAXIT®.”

Frontier Pharmacy currently services 2,200 residents throughout the state of Colorado.  Mark Graphman, Owner and General Manager says, “We are pleased to have the opportunity to become part of Remedi SeniorCare and look forward to the conversion of our pharmacy to the state-of-the-art PAXIT system in late 2017.”

Remedi SeniorCare, the progressive leader in long-term care pharmacy, services long-term and post-acute care facilities and assisted living communities.  Remedi redefined medication administration and management with the launch of PAXIT automated medication dispensing system, delivering superior accuracy, efficiency, and medication cost reduction. Online electronic tools via My Remedi web portal and Electronic Health Record (EHR) integration further drive business management efficiency and overall cost reduction. A thought leader in the industry, Remedi’s recognized team of experts delivers pertinent education for caregivers. Remedi SeniorCare supports more than 50,000 residents across 27 states and the District of Columbia with exceptional customer service, ensuring prompt access to medication delivery, expertise, and comprehensive support.

Original press release can be found here.

Blog | January 26, 2017

Does Your Pharmacy Need New Ideas?

You know your pharmacy. You know what you do well, what you excel in, and where you could use some new ideas. Don’t miss the opportunity to learn more about the products and services provided in the Exhibit Hall at the 2017 Annual Integra Conference. With innovative ideas, goods, and services, these companies are experts in their fields; you never know who might have an idea that could make your work life easier.

Click here to learn more about the 2017 exhibitors.