Flexible Communication
Securely send and receive email and text, including patient information, from within your DocuTrack application. Using your existing internet connection, Secure Messaging is reinforced with an added layer of security and trust-in-identity, helping to ensure HIPAA compliance. Increase accountability and convenience, while ensuring the security of patient data.
Key Benefits
Consolidated Communication
Simple Adoption
End users can send secure email to other direct addresses using the “Send Document” dialog in DocuTrack that they currently utilize to send faxes. DocuTrack routing rules can kick-off facility-specific processes based on direct addresses, just as DocuTrack does with fax numbers.
Business Protection
Don’t risk costly Privacy Rule violations by accidentally sending sensitive patient information over insecure communication mediums. Secure Messaging eliminates the potential for human error and ensures every email transaction is sent in a HIPAA-compliant manner.
Competitive Advantage
Email is a standard form of communication due to its ease and efficiency. Integrated into DocuTrack, secure email allows you to provide the convenience your customers expect, and stay ahead of the curve.
Preparation for the Future
As the industry moves toward collaborative, defined care teams, setting up direct email accounts is the first step toward the adoption of Health Information Exchange technology. Prepare for your increased role in patients’ polypharmacy, by taking the first step now.
- Send PHI over the internet
- Eliminate password hassles
- Ensure security of data
- Eliminate risk of violation
- Increase convenience
- Meet regulatory standards
- Provide better service
- Modernize communication
Features
Patient record updates
Order clarifications
Refill too soons
Insurance information
Approvals
Medication authorizations
Therapeutic interchanges
See how DocuTrack’s extras can help your pharmacy stand out.
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