Software Support Engineer (057)

Who's the Boss:

You’ll be working with Kirk Johnson, our Logix Support Manager.

What You'll Be Doing:

  • Provide phone and email support for product clients.
  • Work directly with clients as needed to answer project and technical questions.
  • Responsible for appropriate ticket documentation.
  • Ability to quickly learn new technology and products.
  • Excellent written and verbal communication and documentation skills.
  • Strong problem solving and analysis skills.
  • Customer-service oriented.
  • Successfully pass a background check and drug screening.

Who Are We Looking For:

  • Highly, highly, highly organized.
  • Extremely energetic.
  • Ability to think strategically.
  • Work collaboratively within a team.
  • Incredible attention to detail and precision.
  • Be willing to listen and let our clients explain their challenges.

What Experience You'll Need to Bring:

  • Solid hands-on experience and knowledge of:
    • Drive configuration.
    • SMTP and DSN configuration.
    • SQL Server.
    • NT permissions.
  • Fax Server.
  • Ability to configure database backup routines.

What Education You'll Need to Have:

This position does not require a degree.

What Experience Would be Beneficial:

  • Working with teams.
  • Industry certifications are beneficial.
  • Communication between various stakeholders on projects.

  • This position is in-house only.
  • We do not sponsor H1B VISAs for this position.
  • Please submit your cover letter and resume in PDF format. Thank you!
  • Integra LTC Solutions, LLC is an Equal Opportunity Employer and Follows the Federal Guidelines for a Drug-Free Work Environment.

Apply for this Job Now

Please attach cover letter and resume in PDF format, thank you!


  • Integra LTC Solutions, LLC. is an equal opportunity employer and Follows the Federal Guidelines for a Drug-Free Work Environment.
  • Offers of employment are contingent upon passing a drug screening and background check.
  • Integra is an EOE (Equal Opportunity Employer).

Job Number: 057