Senior Application Support Engineer

Who's the Boss?

You’ll be working with Don Drohman, our dynamic DocuTrack Support Manager.

What You'll Be Doing

  • Ability to quickly learn new technology and products
  • Address technical issues as they arise for our incredible clients.
  • Provide World-Class Customer Service for our incredible clients.
  • Provide front line and advanced technical support for our document management solutions.

Who Are We Looking For?

  • Highly, highly, highly organized.
  • Extremely energetic.
  • Ability to think strategically (you know that out of box stuff).
  • Work collaboratively within a team.
  • Incredible attention to detail and precision.
  • Be willing to listen and let our clients explain their challenges.

What Skills You'll Need to Bring

  • Solid hands-on experience and expert knowledge of:
    •  IIS including SMTP / FTP / WWW configuration, application pool and websites and web services type interfaces.
    • Networking with TCP/IP
    • Windows Server 2003R2 / 2008R2 / 2012R2
    • Background in telecommunications systems specific to Faxing (analog & digital circuits / VoIP / Fax cards technologies)
    • Microsoft SQL Administration / troubleshooting experience
  • Relevant certifications or equivalent experience are useful

What Education You'll Need to Have

This position requires no formal education.

What Experience You'll Need to Have

We hire people.  Tell us what your experiences are and let’s see if they can be part of the Integra culture.

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Please attach cover letter and resume in PDF format, thank you!

Disclaimers

  • Integra LTC Solutions, LLC. is an equal opportunity employer and Follows the Federal Guidelines for a Drug-Free Work Environment.
  • Offers of employment are contingent upon passing a drug screening and background check.
  • Integra is an EOE (Equal Opportunity Employer).

Job Number: 47