Primecare to Integra LTC: Leaders in Pharmacy Technology
Listen as three of the long-term care pharmacy industries leading voices to discuss the transition of these two leading industry components
“Integra is the gold standard in product and service in long-term care. We would not be positioned where we are today without the products and service Integra delivers.”
James R. Lee Jr., R.Ph., CGP, LNHA, President – ElderCare Pharmacy
LTC focused since 2002
We build products and software designed specifically for Long-Term Care Pharmacies. Our industry leading experts are dedicated to continuous innovation toward better solutions.
Your Needs First
Since the first installation of DocuTrack, Integra has based its success, and become known for, its commitment to exemplary service for each and every customer based on their needs, not ours.
Your Input Shapes Us
Our mission at Integra is to ensure your voice is heard when making decisions related to our products. We create partnerships that allow us to learn from your expertise.
Start a Conversation
We’ve got a great team at Integra. Our experienced sales reps take a consultative approach when speaking with you, to truly understand your business and needs.
A.D. (After DocuTrack)
Working directly with clients, Integra designed a delivery solution tailored to the closed-door pharmacy market. Based on the principals which made DocuTrack revolutionary, DeliveryTrack:
- Meets the specific needs of LTC pharmacies for proof of delivery and compliance;
- Is easy to install, learn, use, and interfaces with all current systems & technologies;
- Adheres to the world-class service & support experience DocuTrack provides.
NOW AND THE FUTURE
Once again working directly with our clients, Integra built Logix, a powerful pharmacy automation tool that eliminates costly manual tasks and frees up your team to grow your business. In late 2016, the J M Smith Corporation acquired Integra. J M Smith® divisions, Smith Drug® and QS/1® have long been vendor partners with Integra and are both deeply rooted in the Long-Term Care space. Learn More»
“As usual, when the Integra team gets involved in something for us – it simply gets fixed. DocuTrack customer service is the benchmark that other third-party developers should be following. We wish all our software apps carried this level of support.”
Ryan Andreas, Director of IT – Harper’s Pharmacy
“Please accept my gratitude for being an awesome team. You guys are always there when needed and go way above and beyond. I have dealt with a lot of software vendors and none compare to Integra’s support team. You guys are in a league of your own and truly treat your customers as part of your family.”
Gary Fitzpatrick, IT Manager – AlixaRx
We would like to say thanks for the extra effort Integra puts into customer service. We notice it & frequently tell our other software vendors that Integra is the model for great service. It makes a great product better when the vendor’s number one goal is the user’s success, not just supporting the software!”
Jim Ryan – Community Pharmacy
“Integra has, and has always had, the best customer service of any company I’ve worked with in 35+years of being a pharmacist. Keep up the good work.”
Jimmy Sain, Pharm.D., R.Ph., Director of Pharmacy Services – Network HealthCare